Last Updated: 2021-04-03 21:35:36

Famemix Privacy Policy
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

1 We Don't Sell Your Contact Information

While using this site, you may choose to submit personal information through email or online forms. We will use this information to process your requests. But we will not intentionally sell, share, or distribute your personal information to third parties, except as required by FameMix policy. Statistical Logs Kept The FameMix uses technology programs to collect data about visitor traffic to our site. We do not attempt to personally identify visitors. Instead we collect data to analyze in aggregate to determine trends and improve our sites. Here are some examples of the types of data we routinely collect:
* Internet address of computer
* Browser type
* Referring web page
* Date, time & duration of visit

2. What Information We Collect

On our site(s), there are pages where you will be requested to enter private information in order to to interact with other FameMix users in response. This data may include your names, e-mail address and other details. Our telephone number or our emails does not come up on your call display or email. Your number and your email is not logged or displayed by our system. We will not leave a message on your telephone or email unless you have given us permission to do so.

3. What We Do With Your Information

We may use your information in order to track your relationship with us and other users also other activities as well as to send you e-mails about information you have requested or other information or promotions specifically relevant to FameMix and its activities. Essentially, your data will only be used for the specific purposes for which it was collected for. We may, occasionally, send surveys or even direct one-to-one mail in order to manage our users service processes and improve our system. We respect your privacy and do not tolerate spam and will never sell and We do NOT share your information with third parties, we do NOT share your e-mail addresses with sponsors or any third parties, and we do NOT run exclusive ‘sponsored’ e-mails on behalf of third parties. We may, however, have sponsors or advertisers for e-mails you would otherwise be choosing to receive but will not send mails specifically for the purpose of advertising third parties or their products. Information will not be disclosed to other parties without the consent of the individual whom it is about, unless there is legislation or other overriding legitimate reason to share the information (for example, the prevention or detection of crime).

4. How do we protect your information?

We have put in place appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data to those employees and  third parties who have a business need to know. They will only process your data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data breach and will notify you of a breach where we are legally required to do so.

Your help is always valuable in ensuring that your data is kept safe. Upon registration to the Website (or its mobile version App), the Client will be asked to choose a username and password to be used by the Client on each future login and for the performance of transactions and use of the Company's Services. In order to protect the Client's privacy and operation with the Website sharing registration details (including without limitation, username and password) by the Client with other persons or business entities is strictly prohibited. The Company shall not be held responsible for any damage or loss caused to the Client due to improper use (including prohibited and unprotected use) or storage of such username and password, including any such use made by a third party, and whether or not known to or authorized by the Client.

Any use of the Website with the Client's username and password is Client's sole responsibility. The Company shall not be held responsible for any such use, including for validation that Client is actually operating in his/her account.

The Client is obliged to forthwith notify the Company's client service of any suspicion for unauthorized use of the Client’s account. You may contact us at any time through the points of contact listed in the Section on our contact page.

Encryption of your data in transit. Encryption provides a high level of security and privacy for your data. When you enter your data in our platform we use strong encryption technologies (such as Transport Layer Security) to protect your data during transmission from your devices to our servers.

For providing more trust and security we use digital EV (Extended Validation) Certificates issued by trusted Certificate Authorities. You can see the ‘Green Bar’ in the supported browser versions which confirms what all transmitted data is secure.

Protection of your data in our infrastructure. We make it a priority to develop services that are secure "by default". The "default" security of our services means that all new services and features are designed with strict security requirements in mind before we even begin development. This is the key to guaranteed protection and privacy of all data that our services handle and store, once the service or new feature is released.

To secure your data, we use the pseudonymisation which allows most of our services to operate without using your actual data. Instead of that, our services use a system ID that can't be traced back to identify you.

FameMix is always vigilant about the security of your data stored in our infrastructure. Because of that we locate all our equipment which is used for your data processing in secure data centres. Network access to this equipment is isolated from the Internet. We use network segmentation for isolation of services which need different levels of security from each other. In addition, we restrict logical access to your data for our employees on a "need to know" basis. So, only the personnel that really requires access to your data for the purpose of providing you with our best service, will have access to it.

Threats protection. Famemix is highly knowledgeable about modern threats to data security and privacy, and we are well prepared to combat them. All events that occur in our infrastructure are continuously monitored, analysed and responded, which allows us to ensure proper protection of your data, keeping it safe from threats, vulnerabilities, and the effects of malware.

In the event of a failure that affects the accessibility of your data, we have data backup and recovery procedures in place that will help us restore your data in a short time. To guarantee quick recovery, we use high availability mode enabled for most critical databases which allows us to minimize downtime.

Employee awareness of data security. Our employees may handle your data in order to provide you with the first-class service. To guarantee the security and confidentiality of your data, we monitor all employees’ actions with access to your data in our systems and grant access strictly on a "need to know" basis: only employees who need access will receive it. We hold regular training sessions to make sure that each employee understands the principles that the Company follows to achieve robust data security and privacy.

If you choose not to give your personal information. In the context of our business relationship we may need to collect data by law, or under the terms of a contract we have with you. Without this data, we are, in principle, not in a position to close or execute a contract with you.

If you choose not to give us this data, it may delay or prevent us from meeting our obligations. It may also mean that we cannot perform services needed to run your accounts or policies.

To what extent we carry automated decision-making and profiling? In establishing and carrying out a business relationship, we generally do not use automated decision-making. If we use this procedure in individual cases, we will inform you of this separately. In some cases, we may proceed with profiling in order to evaluate certain personal aspects. We shall inform you accordingly in case we perform any profiling. In general, any data collection that is optional would be made clear at the point of collection.

5. Get access to information We Store About You

As per the Data Protection, you are able to ask us to send you all of the information we hold about you (subject to certain legal limitations). To do this, please use the e-mail address below and provide any information we may need in order to locate information we store about you.

Any Questions?. If you have questions or suggestions, please e-mail us at privancy@famemix.com.